Get Help & Support
Need assistance with KashKitchen? Our dedicated support team is here to help with all your questions about ordering meals, becoming a chef, technical issues, or general inquiries about our platform.
Whether you're a customer looking for help with an order, a chef needing assistance with your profile, or someone interested in learning more about MEHKO certification and home chef opportunities, we're ready to assist you. Send us a message below and we'll respond within 24 hours.
Customer Support
Questions about orders, delivery, payments, or menu items? We're here to help ensure you have the best experience ordering from local home chefs.
Chef Support
Need help with your chef profile, menu management, permits, MEHKO certification, or business operations? Our chef success team is ready to assist.
Quick Response
We typically respond to all support inquiries within 24 hours on business days. For urgent matters, please call the phone number listed on your order.
Alternative Contact Methods
You can also reach us directly via email for non-urgent inquiries, partnership opportunities, or press requests:
Common Questions & Issues
Order Issues
Having trouble with an order? Contact the chef directly using the phone number or website link on their profile. For payment or platform issues, reach out to our support team.
Chef Registration
Questions about becoming a home chef, MEHKO certification requirements, permits, or the application process? We can guide you through every step.
Technical Problems
Experiencing website errors, login issues, or problems with profile updates? Describe the issue in detail and include screenshots if possible.
Referral Program
Questions about referral bonuses, tracking referrals, or claiming your earnings? Contact us with your referral code for assistance.